Why in hell won’t the Army listen to their warriors?

8/31/17:My personal issue with my pads is its completely uncomfortable. Ive had the same ACH for about 5 years now with the same pads. “Funding” is basically all it boils down to, to my understanding. Im mainly contacting your organization as a request from one of my soldiers. He had your pads when he was still with the Marine Corp on his last deployment to Afghanistan. He told me that they are a lot safer and a lot more comfortable than what we are issued. So I told him ill look into it. If there is something out there that will keep my guys safe, or more focused on the mission then I will gladly look into it.
Based on what your website says, we understand that you are donation driven. And with the volume of soon to deploy units that it is possible that there might not be enough to go around. If that is the case my boys have heard me say it before, “suck it up, drink water and Charlie mike”. I appreciate what you guys are doing for the fighting force. Thank you for getting back to me. We look forward to hearing back from you. (PS: We sent all he requested)