In the meantime: PEO Soldier tells us they have not had a single complaint about the helmet/pad 'system' either from Soldiers in the field or during post-deployment debriefing. Therefore, they will continue to field the 'bricks' you are asking us to upgrade with the top-of-the-line pads we provide, courtesy of the American public. Our feeling is that either someone is not passing the Word or else we had a front-loader of BS heaped on us at the meeting.

Will SOMEONE have the guts to go up the chain of command or directly to PEO Soldier and tell them what's really happening inside their brain bucket? You can email PEO Soldier's Project Manager for Soldier Equipment at william.cole@us.army.mil   If you can't gain access with your CAC card or can't find where to register the notice of deficiency,  use snail mail addressed to: Project Manager Soldier Protection & Individual Equipment SFAE-SDR-SPIE 10170 Beach Road Bldg 325 Fort Belvoir, VA 22060-5862.

Unless PEO Soldier hears from the individual trooper or unit in combat, nothing will change and troops will keep taking their helmet off to relieve the headache caused by too-firm pads. That's unacceptable! We want ALL our troops protected to the best of America's ability to provide head/brain protection that's wearable. We don't care WHO makes the pads, just that the pads are engineered for wearability/comfort in order not to detract from mission performance. We need your help to bring about a change. 

Feedback from a combat unit when I asked them to go directly to PEO Soldier with their complaint:

I can definitely look in to filling out a feedback comment on the PEO website. The thing is, this is the first time I have heard of PEO. The reason they have not had an official complaint is probably because not many people know the website exists. I finally found it, and even then, under the Equipment tab, I'm trying to find information on any item and nothing is showing up. Maybe it's just the network I'm on, but it's not much help. If they are really interested in improving products, they should do a better job advertising PEO and informing Soldiers they can leave feedback comments/suggestions on the equipment. If they're not interested in feedback, then they're on the right track and need to do nothing.

And from another Lt: I am currently on the PEO website and I cannot find a survey or feedback page for the pads. There is a link for it, but it leads to an empty page.

Rank Abbreviations:  PV2 = Private; PFC = Private First Class; SPC = Specialist; CPL = Corporal; SGT = Sergeant; SSG = Staff Sergeant; SFC = Sergeant First Class; 1SG = First Sergeant; MSG = Master Sergeant; SGM = Sergeant Major; CSM = Command Sergeant Major; WO1 = Warrant Officer; CW2-5 = Chief Warrant Officer 2 thru 5; 2LT/1LT = 2nd or 1st Lieutenant; CPT = Captain; MAJ = Major; LTC = Lt Colonel; COL = Colonel. http://www.defense.gov/specials/insignias/enlisted.html

And now, from the pointy end of the spear: emails from the heart: direct quotes with (most) expletives deleted

27 Jul 2010: Duties: Fire Support/Joint Fires Observer.  Current Pads: standard issue gray ones. Comments: the gray ones are not forming right and giving some of us headaches, and some of us have our hair getting pulled in weird ways. kind of lumpy to which after a while sucks. SPC, US Army

27 Jul 2010: Duties: Infantry. Current Pads: army standard issue from army CIF [central issue facility].  Comments: They lose their shape quickly, aren't comfortable or fitting on the head and they cause headaches.  1LT, US Army.

25 Jul 2010: Duties: MP. Current Pads: MSA Pad, Circ Crown 3/4". Comments: The current pads cause very sore hot spots on certain areas of my head.  MSG, US Army

24 Jul 2010: Duties: 11b - Infantry. Current Pads: CIF issued. Comments: the pads that are issued via CIF are not only uncomfortable but too bulky, and are not very durable.  PFC, US Army.

24 Jul 2010: Duties: MOUNTED/DISMOUNTED PATROLS. Current Pads: MSA 8470-01-546-9415. Comments: THEY ARE WORE OUT AND THEY ARE HARD AND FEEL LIKE WEARING A BRICK AGAINST YOUR HEAD.  SSG, US Army

24 Jul 2010: I am active duty and was issued the pads with the helmet at Fort Carson. The pads were in the helmet so it may have been that a soldier purchased them to clear easier (new vs. old). However many of my Soldiers from Fort Hood came with Skydex pads. Thank you. SFC, US Army

23 Jul 2010: Duties: Infantry, Scout, Recon. Current Pads: MSA, Green and black, Sewn seam. Comments: I have to move the pads around to make room for my radio headset, when I am on mounted patrol. However the pads have torn from unvelcroing over time. It seems the velcro is stronger than the sewing on the seams. Also, the padding compresses over time and does not allow much cushion.  SSG, US Army. 

23 Jul 2010:  Duties: logistics. Current Pads: MSA 8470-01-546-9415.  Comments: the pads fall apart, they get hard spots in them and create sore spots on the forehead!  SSG, US Army

22 Jul 2010: Military Police.  i have a small head and wear a small helmet but the pads do not seat my head properly in the helmet.  SPC, US Army.

21 Jul 2010: Ammunition Specialist. Comments: Current pads are poorly made and split at the seams.  SPC, US Army.

18 Jul 2010: Cavalry - refueling. Comments: you have to remove 1-3 to get them to fit right. some of us have misshapen heads! lol  SGT, US Army.

18 Jul 2010: Sniper Comments: I am requesting 3 kits. One for me, and the other two are for the two other people on the sniper team with me. Since we've been in country we've all had problems with our issue helmet pads. They don't seem to hold up with the extreme temperatures. The issue pads dry out and feel like bricks when you first put the helmet on for the day. Then, after we get to our overwatch points, the pads start soaking up all that sweat. Then, when we get back,m we have noticed that the pads start to fall apart. In conclusion, the issue pads are complete garbage. My team and I would very much appreciate the upgrade. Just something that little would brighten these three infantry soldier's days. Thank you...  SPC, US Army.

18 Jul 2010: Infantry Comments: The issue pads are too stiff and uncomfortable. They give you a headache. Friends who have these pads can't stop raving about how comfortable they are!  SGT, US Army.

17 Jul 2010: Infantry. Comments: Current pads are either too thick (causing me to use fewer of them; making the whole system not as stable) or sit right at my temples causing me to have headaches within the first hour of wearing the helmet.  SPC, US Army.

17 Jul 2010: SNIPER. Comments: THEY LOSE THIER PADDING AND BECOME STIFF AND HARD.  SSG, US Army.

16 Jul 2010: Convoy, Patrol, Air Support. Comments: The pads that I recieved from the origional issue began to swell and I had to start removing and rearanging the pads so that my helmet would still fit me. They all created hot spots on my head and created a very uncomfortable and itchy feeling. The second set of pads that I was issued shortly after we deployed did not last long. This set of pads wore very thin and started to harden making the wear of the helmet very uncomfortable. The rest of the unit is experiencing similar issues.  SSG, US Army.

16 Jul 2010: Route Clearance. Comments: My helmet never sits right and needs to be adjusted all the time. My whole SQD has the same problem with theres too. If you can please help us out we work anywhere from 8-14 hours a night. Thank you and God Bless.  SGT, US Army.

15 Jul 2010: Military Police. Comments: Forehead pain. SFC, US Army

12 Jul 2010: convoy security, patrols. Comments: I have requested 20 units for my squad, but Am wondering if I could try to receive enough for all deploying soldiers in my company, 141 is the number we have for troops on the ground, but any amount that can be freed up is more then helpful, I have requested these units through my chain of command and luck....I would love to do what I can to allow my soldiers to do their job out there instead of dealing with headaches, and pains.  SGT, US Army.

12 Jul 2010: Convoys, Guard Duty, Mechanic, Escort Missions. Comments: I have been deployed 4 times and I am about to make my fifth trip. I have yet came across any padding or liners that fit comfortably, support or vents. Currently I have a gentex TPL Flight liner, and I have an ACH. I have tried the originally issued pads, the skydex system, I have tried using less pads, more small pads than large pads. The original pads hold heat, they harden in the winter making it extremely uncomfortable. All I can say is please help.  Sgt, US Army.

11 Jul 2010: Hello first off I like to say thank you for your support, head protection is vital in over seas operations. My pads are manufactured by MSA, they are standard issue. These pads are stiff and uncomfortable. These pads often build up pressure against the soldiers head which causes discomfort and headaches. This leads to a lot of soldiers to take their ACHs off which is dangerous.  PFC, US Army.

10 Jul 2010:  Duties: Conducting EOD support and Partnership Operations with the Iraqis Comments: Thank you very much for your patriotism in service to the fine men and women of the United States Military!  SSG, US Army.

9 Jul 2010: Duties: convoy security. Comments: unit will not purchase them for us, and Ive ask my soldiers about it and they can not afford them, I am unable to purchase for everyone in my section, but have heard they work great.  SGT, US Army.

7 Jul 2010: Duties: INFANTRY. Comments: I am requesting 35 kits for my Scout platoon. Your services are much appreciated.  CPT, US Army.

6 Jul 2010: Duties: infantry in afghanistan Comments: i dont know the brand but the new pads that are fielded leave sore spots especially with buzz cut hair and sweat makes it worse i believe i had the oregons in iraq and i notice an incredible difference between those and the new pad being issued. SPC, US Army

6 Jul 2010: Duties: Infantry Platoon Leader Comments: current pads uncomfortable, best liner I have worn was a friends and its a one piece that fits over the entire top portion of the head. I am requesting enough for my platoon, but I will gladly take whatever you are willing to supply. thank you. 1LT, US Army.

23 June 2010: I just received 20 helmet pad kits for my Soldiers and distributed them before what turned into a 15 hour route clearance mission. There is absolutely no comparison between the issued pads and your pads. 15 hours in the issued pads would have created hotspots and blinding headaches. I could not blame my Soldiers for removing their helmets, but unfortunately, I cannot allow them to remove them. No such problems with these new pads. To a man, everyone praised these wonderful pads. Thank you for sending to me. I am currently on the PEO website and I cannot find a survey or feedback page for the pads. There is a link for it, but it leads to an empty page.

6 Jun 2010:  ENGINEER, ROAD CONSTRUCTION.  MY UNIT SUPPLY DOESN'T HAVE ACCESS TO EXTRA PADS AND MY OLD PADS ARE PRETTY BEAT UP AND TORN AND THEY ARE VERY UNCOMFORTABLE AND GIVES ME A HEADACHE.  SPC, US Army.

6 Jun 2010:  Vehicle Commander.  Lack of Unit Supply.. old Mitch (helmet) pads Smoked and Ripped. very uncomfortable.. SPC, US Army.

4 Jun 2010: Cavalry Scout.  The old helmet pads wear out and tear up very easily. They also become very hard after a couple weeks of use.  SPC, US Army.

4 Jun 2010: Forward Observer - Standard issue pads just don't cut it. Had to reduce the number of pads in the helmet to alleviate the problem, and the front-most pad has been crushed to the point where it barely cushions at all. Additionally, in the event that I suffer a head wound, my family won't receive SGLI benefits due to the lower number of pads in my helmet, and because they aren't covering the screws from my chinstrap. PFC, US Army.

27 May 2010: Force protection and mil to mil with host nations in Africa Comments: Hi Doc Bob. This is xxx again. The new pads are working great and are sooooo much more comfortable. The battalion will be in country shortly and you asked me to write back and let you know how many pad kits we could use. Thank you and your donors. Sgt, US Army. [requested 250 kits]

26 May 2010: Infantry.  Skydex pads loose their elasticity and are rock solid in cold weather. SFC, US Army

23 May 2010: combat medic Comments: old pads are hard to get a good fit, dig into head causing headaches during periods of extended use.  PFC, US Army.

19 May 2010: Military Police. I am requesting 5 sets of pads for myself and the other guys in my team. Other teams have recieved the pads and they are above and beyond what are issued. Thank you so much for the support!!!!!

19 May 2010: Combat Medics.  I thank you in advance. We are heading over soon (sorry, cant be specific) and can not get anything issued. We are out there saving lives and humping right along with the rest of the troops. My unit will be safer due to this assistance.  Sgt, US Army.

2 May 2010: Infantry First Sergeant.  Pads used with internal helmet headsets for the radio cause extreme pain and discomfort. 1SG, US Army.

2 May 2010: Infantry.  The current issued pads are unsatisfactory. They in no way fit to your head. Slipage is constantly a problem, which affects how we see and communicate on the battlefield.  SSGT, US Army

1 May 2010: my issued pads are way to stiff and thick, we have to use gentex chin straps as part of the SOP here and it rubs against my ears and is uncomfortable, potentially dangerous. i need softer thinner pads that are still authorized. thanks u guys are doing a good service. SPC, US Army.

1 May 2010: I NEED NEW PADS BECAUSE THE ONE I HAVE NOW ARE WORE OUT AND HURTING MY HEAD AND GIVING ME HEADACHES.  SSGT, US Army.

23 Apr 2010: I have the Kydex bricks for pads, and due to funds, our supply is unable to order new ones, citing that they are currently on the restricted buy list. Not to mention that they are like strapping pieces of cardboard together and calling it "good" Please send a set of good pads so I don't have to deal with the constant headaches and numbness that I deal with everyday.  SGT, US Army.

31 March 2010: Sir: as we are getting ready to conduct route clearance (go out and find IEDs) we are preparing our Soldiers for the inevitable blasts that we will encounter.  The problem with the current pads is that they are grossly uncomfortable so Soldiers: 1) Constantly remove their helmets to get relief for their heads.  Thus exposing their heads; this may happen right before a blast which would cause catastrophic damage as they are thrown around a vehicle. 2) Soldiers buy commercial off the shelf items that do not meet basic force protection requirements.  These products are very comfortable.  However, the expose the night vision device mount so it can strike the head if shaken.  They expose screws and the inner surface of the ACH which could potentially strike the head. In conclusion, the current Army provided pads push Soldiers to remove their ACH's constantly and/or modify their ACH's to a unauthorized configuration  Thank-you so much for your incredible support CPT, EN 

23 Mar 2010: Doc Bob,Thank you for such a quick response. Our EOD techs support a variety of missions. The two main missions are Route Clearance Operations (RCPs) and fly-away missions (hopping on an aircraft and being flown to whatever location to respond to an IED).

During RCPs, they travel from point A to point B checking the routes for IEDs, and oftentimes, these RCPs will take 8+ hours a day. The Soldiers wear their ACHs for the duration of the ride and will often come back with bruising on various points of their heads. I have personally seen the bruises as well as places where skin was rubbed raw on the forehead which is just unacceptable. Some will loosen the straps on the ACH, but this decreases the performance of the ACH in the event of an emergency, such as a rollover. The ACH then becomes more of a risk than a help. Sometimes the Soldiers get headaches if they do keep the straps tight, which hinders their ability to focus on extremely important tasks or decisions regarding deadly IEDs. Since we have been here, the weather has remained cool thus far, but it is starting to heat up which will reduce the durability of the pads once heads start to sweat. With the moisture and day to day wear, the pads start to compress and are in need of being replaced.

During fly-away missions, our techs go out with infantry Soldiers and can walk long distances and be more susceptible to small arms fire and indirect fire. Walking in the heat with packs full of necessary EOD equipment can take a toll on the body and having an ACH that cause great discomfort does not help. Again, Soldiers loosen the straps, and if they were to receive small arms fire or indirect fire, the ACH would be a potential risk as Soldiers are more likely to use jerkier movements when under stress and are required to react immediately. We're looking to try anything new that might help the Soldiers even a little bit.

15 Mar 2010 - Infantry, Dismounted Operations.  Comments: After many weeks of hard work and sweat (plus no showers) building our JSS, my men's pads are hard as rocks and falling apart from dirt and moisture buildup. Unfortunately it is just our platoon out here and our cries for even sub-standard GI pads are unheard. Any help would be GREATLY appreciated! If you have any info on chinstraps as well that would be gravy! Thank you in advance!!!  SSG, US Army.

12 Mar 2010 - Duties: Dismounted operations - Cavalry Scout Team Leader. Comments: The issue pads are hard, uncomfortable, and seem flimsy. I tried some pads from my friend's ACH who has oregon aero and they seemed way better. [friend] and I wanted to use these instead. SGT, US Army.

11 Mar 2010 - Route Clearance patrols;  I am platoon leader for an Engineer Route Clearance Platoon. My men are on the road six days a week for eight plus hours a day. I went to buy a new set of pads for my helmet and saw a $95 price tag on them. Way too expensive for a set of pads that do not take sweat well and give you a headache no matter how they are inserted into the helmet. My men have complained to me many times about the pads issued to them from CIF. We greatly appreciate your support.  LT, US Army.

7 Mar 2010 - Heard About us: Medics/Platoon Sergeant;  The standard issue pads I am using with my ACH cause headaches after a short amount of time wearing the helmet. My Platoon Sergeant has the green and black pads and said they have helped out tremendously. My current pads are NSN: 8470-01-476-5643.  LT, US Army [OH note: this are govt issued pads that, statistically, are made by Team Wendy]

5 Mar 2010 - I ordered a set for myself in the past.  Duties:  Engineers.  Comments: Hello, my Platoon is in the process of mobilizing and we will be leaving in early April and I was wondering if you would b able to get them [46 kits] to us before we leave?  SFC, US Army.

3 Mar 2010: Thanks again for sending the kits out so quickly, my Soldiers will greatly appreciate it.  To answer your question I asked around to my guys and they said when they washed the current ones (just by hand in a sink) the texture and the durability goes down considerably.  They become harder and lose elasticity and therefore are much less comfortable, especially for wearing for extended periods of time day in and day out.

2 Mar 2010 - I will be doing retrans in Afghanistan and going to fix Commo equipment in the vehicles.  I would really like some comfort in my ACH, the pads Ihave now hurt my head and cause me head aches!!! PFC, US Army

28 Feb 2010: We have been wearing the Oregon Aero helmet pad set your organization provided us for two weeks... WE ARE UNANIMOUS - these pads are by far better, no the best we have ever tryed. I had two Soldiers take a good bump on the head during a breeching operation and we have an average of 10 hours a day in our helmets and we are in love with the pads!!! we would highly suggest your products to everyone we meet. I have passed on to some fellow leaders on this FOB your contact info/website. Thank you Sir for all you are doing for us Dr. we appreciate it and i think--no i know we are now safer for your efforts.

27 Feb 2010: ...they feel like you are super gluing large rocks to the inside of your head and they are just too thick which makes the helmet fit too tight on your head giving you a headache within 5 min. i would rather not even wear one than have to put up with that.seems like once they get saturated with sweat and dirt and dry they turn even harder too. all in all, if you couldnt tell already, i dont like them too much. 

23 Feb 2010: I was hoping to get 2 kits. 1 for me and 1 for my gunner. Thanks for everything you guys do. The issue pads we have are hard as rocks and generally suck all over. My SSG told me about this bc he used your site to get good pads. SGT, US Army.

23 Feb 2010:  Engineer Route Clearance Platoon, Requesting Pads for my entire Platoon. We clear on average 200 km 5-6 times a week.  If you cannot send 31 kits, please send as many as you can, my Soldiers would really appreciate it. LT, US Army.

20 Feb 2010: I have had the green and black pad set (Oregon AERO kit #95080 phone # 1-800-888-6910) I loved them they were comfortable and nice to wear, now I have been issued a solid gray set (NSN 8470-01-546-9356) that are hard as rocks and are terrible to wear, I would also like to have a pad that is about 6 inches in length that goes in the front along your forehead, so that the sweat wont run down your face.  SSG, US Army.

11 Feb 2010: The pads I have in my ACH are hard and cause headaches. I have brought this up with my supply section, and was told to get my own if I dont like the ones they have, because that's all that is available. Since then I have tried to cut them down, but that just made it fit worse. I am deploying in March and would appreciate it if you sent me a kit.  SGT, US Army.

8 Feb 2010: Thank You so much for sending my fire team helmet pads. I am no longer getting the question about, "can we take off our k-pots my head hurts." My Fireteam and I would like to thank all the people that made this possible.

31 Jan 2010: When we deploy, we will be "out and about", meeting with and interacting with the local civilian population, to gain intell, but mainly to coordinate with NGOs and the U.S. Army what needs to be done within the local communities to help the people, and to improve their standard of living. Examples are; to either fix or build schools for the local children (particularly girls), sanitation etc, and as a "Special Operations" designated C.A. Bn, we also  will train local police and military, and set up local elections, typical Civil Affairs missions, in Afghanistan.   I thank you for all you do. Altho I/we are not currently deployed, we will be deploying soon, and these pads in the ACH suck. A friend told me about your organization, and since we will have to buy our own Body Armor, not having to buy these pads will be a great savings to me/us. I am requesting sets for myself, as well as my Civil Affairs Team (CAT-4). Command still does not look favorably on this, as they think the issued kind are "fine", but since they probably all have the good pads in their helmets already, sitting in the A/C & heated TOC, back in the FOB/COB they don't have to wear the things all day, every day, and have the headaches etc. I know the Army is trying-they have made huge improvements in equipment just since the 90's, but why pay $500.00 for a hammer, when they wont invest in good pads, and Body armor for "us" I will never understand. Thank you all for what you are doing:) SFC, US Army.

31 Jan 2010: Would very much appreciate the free helmet pads for my team. We are conducting frequent and tiring operations every day and I have more than once heard my soldiers complain of chronic pain and irritability due to current helmet pads. Thank you! SGT, US Army.

28 Jan 2010: I'm on my second deployment with the same pads, my pads gone they are just pieces of cloth and velcro with the broken supply system we have I can't get replacement pads.  SGT, US Army.

13 Jan 2010: Thank you so much for the helmet pads.  They are 200% nicer than the ones originally issued to us.  Everyone in my platoon is very, very thankful.  The pads, are a lot softer and have a more ability to shape to the wearers head.  I wore them on our last mission and for once I didn't get a headache.  I can not thank you enough for this gift of comfort. 

10 Jan 2010: Thanks once again, This donation was nothing short of amazing. Every soldier in our platoon that conducts missions received a set. Everyone was extremely thankful and some even asked how did I know that they needed them. The comfort level was instantly noticed, for some of our missions call for helmet usage twenty two hours plus. When I informed my fellow soldiers about the no drip factor they were intrigued that it wasn't already taken into consideration and impressed in the new set. 

9 Jan 2010: I apologize for the late reply. I have been out of office for quite some time distributing supplies to my soldiers across the area and that includes the helmet pads. After some time for use, the soldiers Loved them. We had just enough to give out to everyone. We would all like to thank you all for bits of heaven to put into our helmets.

3 Jan 2010: I currently have some sort of grey pad, not vary specific I know but there is no name on them.  The current pads are very hard and most of them have no backing and do not actually stick to the Velcro in the helmet.  Therefore on mission I am forced to, in the turret of my RG, take off my helmet to fix the pads that have moved around.  I really wish the pads were softer and were a lot more durable.  Thanks, you guys are doing a great thing. (Army Sapper-route clearance, Afghanistan)

2 Jan 2010: We no longer dread about wearing our helmets during long missions. They are now very comfortable and our helmets don't fall in front of our eyes while shooting. Thank you for the support we really appreciate it.

29 Dec 2009: We came to Iraq with the old pads, most soldiers complained of headaches and other problems from our issued pads.  They were hard, uncomfortable, and fell apart fast after being cleaned a couple times.  I contacted operation helmet and received enough oregon aero pads for everyone in the platoon.   The difference was instant, people were amazed at the noticable differnce in comfort.  Comfort means a lot when your on the road for up to 12 hours at a time.   Even people who looked at both pads were (not) convinced they would feel a difference, but they were surprized and happy once they switched over to the oregon aero pads.   Thank you so much for your support and the gift of our new pads, it means a lot to us and made a difference in our everyday lives here in Iraq.

27 Dec 2009: Aviation Maintenance and Downed Aircraft Recovery Operations Sorry it took so long to do this survey.  The New pads are great, and all my soldiers agree.  Much better than the pads that are issued to us with the ACH.  Much more comfortable fit than the hard pads we had before.  Thank you so much for your support.

16 Dec 2009 - we are airborne infantry, conducting various combat patrols in our AO. the pads are stiff, and do not cushion very well. SPC, US Army.

2 Dec 09 - Hello! I am requesting pads and hopefully a 4 point chin or strap system, I am not really having problems with my pads because I do not have any...I we were not really properly equipped due to lack of funds...Upon our return home from Iraq on our first deployment we were supposed to be properly supplied but due to some Bureaucratic Red Tape we never really received the proper gear, we actually went through half of our original deployment without ballistic plates or uparmored Humvees. I thank you in advance for your assistance with this matter. SPC, US Army

26 Nov 2009 - Need new pads with more support then the issued ones. [found out from my] Brother who is in the Marines and told me about this operation when I told him about our helmets and how the pads suck.  the comfort on our issued ones are horrible and after a month or two they are rock hard. SPC, Army

2 Nov 2009 - Month three and pad velcro came off. Thanks for your support. SPC, Army

28 Oct 2009 - Combat Engineer, I am deploying in the next 3 months, I need a kit because my kit is all beat up. plus the issue kits gave me a rash on my head.  SPC, US Army

27 Oct 2009- PERSONALLY MY ISSUED PADS GIVE ME HEADACHES, AND I KNOW THIS SOUNDS CRAZY BUT IT MAKES MY HEAD GO NUMB AT THE POINTS OF CONTACT. THEY ARE SO HARD AND NONFORMING I HAVE TO TAKE MY ACH OFF ALL THE TIME. I HAVE TRIED EVERYTHING THAT I CAN THINK OF, AND I AM ALWAYS REARANGING THE WAY THE PADS SIT INSIDE THE HELMET, BUT NOTHING SEEMS TO WORK. I WOULD BE VERY GREATFUL IF YOU GUYS COULD HELP OUT.

18 Sep 2009 - Personally, have had raw patches on my forehead from all day wear on my last rotation. Have had my soldiers complain of headaches and I know exactly what they mean. WO1, Army

16 Sep 2009 - The pads I have make certain spots on my head numb, and I get headaches, because they are absolutely too firm, expecially when I'm using my NODS. My unit is scheduled to leave for Afghanistan mid-November to early-December.  Was searching for a more comfortable pad system/alternative liner for my ACH on google, and came across this site.  PFC, Army

18 Aug 2009 - Mostly the main problem is comfort. After wearing our helmets for longer than an hour the pads feel like they're digging into our skulls. I have completed one tour prior and have had problems with my pads rubbing my forehead raw. There are also problems with the helmets moving around too much over our heads. If you can save some of my guys and my self the hassles that I went through on my last tour, I would be greatly appreciative.  SPC, Army

18 Aug 2009 - Current pads are made by MSA. The main problem we are seeing is that the padding wears out or looses its shock absorbing/weight bearing properties quickly. As EOD techs, we need to be more concerned with addressing the IED threat outside the wire, not how our helmet padding is bothering us or affecting the fit of our helmet. 1LT, Army

15 Aug 2009 -Our Troop conducts recon patrols and long and short term OPs. We will be deploying late fall (not sure if I can spread exact date yet or not) and are headed for Iraq. Not all of us have problems with our pads, just most of our dismounts.  PFC, Army

11 Aug 2009 - They just hurt. I've moved them all over the place to try to make them comfortable and my head aches after every mission.

30 Jul 2009 - I have several sailors and soldiers that comp of chronic headaches and pain. 1LT, Army

24 Jul 2009 - i'm in artillery and my ach still has the same kit i got in basic training its worn and falls out all the time and leaves my skin irritated and itchy. PFC, Army

10 Jul 2009 - I have requested the helmet pads before, for my plt, now I am the company operations NCO and I am hoping to get pads for the rest of my company and Counter IED Team, here at FOB [opsec deleted], in Afghanistan.  SFC, Army

26 Jun 2009 - Military Transition Team/Combat Advisor, small team working by/ with and through Iraqi counterparts to improve the Iraqi security forces.  Using issued MSA pads and currently getting tension headaches 45min-1hr after wearing helmet. The corners of the "Pad Rect" focus pressure on one location and do not form to the head. The only relief is finishing the mission and taking the helmet off.  MAJ, Army

22 Jun 2009 - xxxth Eng CO is already deployed and active in Afghanistan. I am asking for the pads because this platoon has already had 3 hits, the last being pretty severe. SSG xxx and 3 other men are dealing with a possible TBI, I was researching TBI and found this website.  SSG, Army

8 Jun 2009 - The pads are hard and I can't get them positioned right so my helmet is either too loose or too tight. I already get migraines it just makes it worse. Most personnel have various problems with their helmets all causing headaches. It doesn't have the manufacturer on the pad, just says "Unit Pad, Crown Size 6, W911QY-05-D-0001, NSN 8470-01-548-9415, 9U425, LOT 2127-2.  SPC, Army

4 Jun 2009 - we are operating outside the wire pulling EOD response for a great area, most of us only have the basic issue and they are either already broken or falling apart .  PFC, Army

1 Jun 2009 - I have had the same pads since my first deployment in 2005, we spent 13 months in iraq and then we came back and did our stateside training and deployed again to Afghanistan for 15 months and now we are prepping to go to iraq again. I will be a medic.  SGT, Army

26 May 2009 - I'm not sure who made my current pads but when I wash them they come apart at the seam, I have to glue them back together, I try to clean them every few weeks, I hate having dirty pads.  SFC, Army

16 May 2009 - Most of my guys have been deployed before and have not recieved replacement pads from the last deployment and are hard as heck. You guys are awesome and I hope to get new and improved pads for my guys ASAP. I have a few guys that could have been better served with them already. Thank you so much.  SGT, Army

11 May 2009 - My platoon runs resupply missions to 4 different JSS in support of our line companies. We are on the road a minimum of four hours at a time and that's our short mission. I am in the front gun truck and the issued pads give me a tension headache from hell.  The only thing on the back of our pads is Unit Pad with NSN # and Lot #. They are extremely stiff and have no give. About an hour and a half in or so I start getting a tension headache from hell. We also run our missions at night so we have NODs mounted and that doesn't help. I feel like my head is surrounded by bricks.  CPL, Army

8 May 2009 - My soldiers and I are grateful for everything that you are doing for us and the rest of our brothers and sisters in arms. I'm not requesting pads for myself or the guys that don't go out the wire much, but I am ordering them for the soldiers that are out everyday and are having problems with their current kits. We conduct route clearance operations and they spend hours and days on end out looking for IEDs and people that are putting them in. Luckily, we have only sustained minor injuries to include a few concussions, so we understand the value of adequate equipment. We have placed several orders to get them replaced, but are continuously denied for one reason or another. If there is anything that you can do to assist my Sappers, I would be eternally grateful...In any case, keep doing what you are doing. We appreciate your efforts as I'm sure every soldier, sailor, airman, and marine do as well. God bless you and all that you do. CPT, Army

7 May 2009 - Sapper company with 4 platoons conducting route clearance; we've conducted nearly 650 missions in 12 months. The pads you provide are of better quality, last longer and are softer.  CPT, Army

28 Apr 2009 - We are a combat advisor team working directly with Iraqi units on a daily basis, so we are basically in our full battle rattle all the time. We also conduct mounted and dismounted combat patrols everyday.  We were issued the Wendy pads which cause considerable pain, headaches and discomfort after wearing them. I'm interested in emailing PEO Soldier with my teams comments so they hear our feedback and make some changes to get us the best gear possible that is both functional and comfortable. I think these pads will reduce the number of complaints I receive from team members who have difficulty with their helmet pads. Appreciate everyone who is supporting this program!  CPT, Army

Below is a certificate that was recommended by a Soldier in Iraq whose medical unit Operation Helmet has equipped with top-of-the-line helmet pads. We appreciate their way of saying 'thanks' to all who pitch in and help us help our troops.

Operation Helmet Executive Summary of Meeting with PEO Soldier and Mr. Tolleson of the House Armed Services Committee Staff, 9 December 2008 at the House Armed Services Committee’s hearing room, Washington, DC.

Points discussed, answered, comments

1. What are the top concerns of Operation Helmet related to the current GI pads?
   Blunt force protection,
   Stability
   Comfort
   Flammability
   Blast wave protection
    
2. Reminder: Operation Helmet has no financial relationship with Oregon Aero other than purchasing what we consider the top-of-the-line helmet pads from them.
3. The emails we receive were presented without identifying information at the request of senders. Spontaneous emails from Soldiers represent the best User Evaluation data available, coming directly from participants using helmet pads under real-life combat environments for months at a time.. Combat use will reveal flaws undetected in limited evaluations. Helmets only work when worn.
   a.  Ans: PEO Soldier has not received ONE complaint about the helmet ‘system’ from a single soldier in the field or during post-deployment debriefings.
   b.  Comment: Hard to reconcile that with the emails that stream into us spontaneously. The question as to why the difference rightly belongs to PEO Soldier’s division monitoring system comments/debriefing.
    
4. Drop testing should be done within reasonable temperature parameters, not the artificial hot and cold temperatures as presently done. This ignores heat transfer between the head and helmet liner pads. Specifications for future pad testing and acquisitions should include wearability (comfort) standards as well as protection at temperatures representing ‘real life’ wear. We presented independent lab studies showing the helmet pads’ temperature migrate rapidly towards skin temperature rather than staying at artificially low/high temperatures. Thus, the current standard tests at 14 and 130 degrees F are meaningless. I asked for clarification of just when the tests are to be done and if that data will be used to change the non-ballistic impact test temperatures.
   a.  Ans: No changes to test temperature testing requirements, ‘there have to be SOME standards set’. Studies to verify OpHelm’s position on realistic temperatures ‘are planned’ sometime in the future.
   b.  Comment: By whom and why were those artificial temperatures chosen? Why weren’t those studies on realistic temperature test requirements done before the independent lab testing? Doing the same thing over and over and expecting different results each time is the definition of insanity. No Answer. Independent laboratory testing showing helmet/pad systems quickly assume temperatures near body level even in extreme temperatures were presented; the Army claims never to have seen them although they were presented to them in 2007.
    
5. The USAARL testing done in 2006 was not done as mandated by DOD and Congress. Independent lab testing by outside sources should be done.
   a.  Ans: Three civilian labs (Southern Impact Research Center, InterTek, and Dynamic Research Institute) are undertaking the impact tests on helmet pads from 5 vendors (Team Wendy, MSA, Skydex, Oregon Aero, Riddell, and Pacific Safety Products((a Canadian company)) and should be reported by early 2009. These tests will use a higher g-force level of impact (14.1 and 17.3 fps) and require that the pads meet the 150g protection level. Results will be released after Army analysis.
   b.  Comment: If the tests simply replicate the unrealistic temperature parameters of the current test, the information will not reflect combat use for the troops. See #2. above. Why not release the raw data to interested parties for independent analysis instead of only the Army’s interpretation/analysis.
    
6. USAARL tests demonstrate wide ‘outliers’ in test results, well beyond that expected in such a series of tests. Those improbable results skew data at random and should be discarded. Also, testing on Oregon Aero pads done over three years ago were presented as if done contemporaneously with other vendors.
   a.   Ans: Agree; civilian lab results will be examined at length.
   b.  Comment: Given the original tests were faulty, why was this data used for procurement decisions by both the Army and the Marines. No answer.
    
7. Erratic results may reflect deficiencies in the head-forms used by USAARL that have no biosimilar chin/nape strap attachment points nor do they simulate the human skin covering the skull. This has the potential to allow slippage of the helmet and result in imprecise impact points during testing with erratic results.
   a.  Ans: Agree.
   b.  Comment: If the civilian labs also have no biosimilar head-forms, the erratic results will continue unless carefully monitored by the testing scientist. ‘Outlying’ test results from slippage should be discarded according to PEO Soldier’s own scientists, but were included in USAARL’s report of testing done in 2006, skewing results.
    
8. A lack of uniformity in the thickness of pads tested by USAARL was noted on pages 50-53 of the test report. The Team Wendy pads when dissected turned out to be over one inch thick while all others were ¾” in thickness.
   a.  Ans: This was not noticed by Army reviewers.
   b.  Comment: All pads tested should have representative sectioning and measurements to assure valid comparison of equal thickness. Pads should be carefully identified as to vendor and source of acquisition for testing and retained in a chain of custody following tests.
    
9. G-forces higher than 10 fps in pad tests should be required from all vendors.
   a.  Ans: Testing at 14.1, 17.3 and higher fps is now incorporated in the independent lab tests to be reported in 2009. The five vendor-supplied pads for the testing are required to meet the higher impact forces. (later data shows NONE of the pads passed the more stringent tests).
   b.  Comment: If the same extremes of temperature are used as in the earlier tests, the same worthless data will be forthcoming
    
10. Transfer of ‘blast wave’ forces directly to the skull via too-firm pads should be evaluated.
    a.  Ans: The blast ‘wave’ is still an unknown entity in the causation of TBI, but shock-tube studies are anticipated in 2009.
    b.  Comment: Our communications with Aris Makris and the recent study from Lawrence Livermore national research lab headed by Dr. Mott were presented. Researchers feel that too-firm helmet pads may be harmful rather than protective.
     
11. Flammability specs for helmet pads should meet that of the Kevlar shell; ideally should at least meet specs for NASCAR helmet linings.
    a.  Ans: In the 700 burn cases reviewed by the Army Surgical Research team at BAMC, none of the burns could be related to the possibility of causation by burning helmet pads.
    b.  Comment: In later discussions, they backed off this statement somewhat. They stick to the “no conclusive evidence exists”. It is difficult to determine the exact source of a burn. Our position: if the pads are highly flammable, require the vendor to render them self-extinguishing. Use flammability standards similar to that required of the ACH helmet shell (Kevlar) itself. If all else fails, use the same standards set for NASCAR racing driver helmets.
     
12. At present, only Team Wendy and MSA pads are the vendors from whom pads are purchased by the Army. Why?
    a.  Ans: NIB is tasked to ‘produce’ pads that meet Army specifications. NIB in turn negotiates with vendors who produce pads with a certain amount of the work to be done by the blind. Only MSA and Team Wendy pads meet Army specifications and are ‘approved’ by NIB as co-vendors.
    b.  Comment: The Army used Oregon Aero (OA) pads for the first 500,000 MICH/ACH helmets and the OA pads met those same specifications according to Natick Soldiers Lab. The USAARL report indicates that ALL pads tested, including Oregon Aero, met Army specifications for 10 fps impact g-forces. None met the 150-g limit on impact tests done at 14.14 fps.
          i.  According to Oregon Aero, they have attempted to work with NIB but have been rebuffed at every turn. In late 2007, the Northwest NIB office completed site surveys and made a determination of which parts of the pads could be produced by the blind. The NIB National offices turned this effort off with no explanation.
     
13. Does the Army have a list of ‘approved vendors’ for helmet pads?
    a.   Ans: No such list exists. However, PEO-S states Oregon Aero did not submit pads for ‘new testing’ so is not included in the current vendor list vetted by NIB for co-production of pad sets. A list of approved vendors will be developed following the 3-lab independent testing at higher g-forces next year. Once that is done, the Army will issue a ‘seal of approval’ that vendors can use.
    b.   Comment: If there is no list, where does NIB get the ‘non-existent’ list to open discussion with ONLY Team Wendy and MSA to co-produce helmet pads? This makes no sense. See #10 above; Oregon Aero pads in fact meet all current specifications as do MSA and Team Wendy, so should be included in competitive negotiations. Something else is at work here! The claim that Oregon Aero did not submit pads for testing is puzzling, given that Oregon Aero was the only supplier for the first 500,000 ACH helmets fielded by the Army.
     
14. Where was the Army Limited User Evaluation (LUE) conducted?
    a.   Ans. Ft Benning GA sometime between Aug-Oct 2008.
    b.   Comment: No results were provided. Combat User Evaluations (as reflected in spontaneous emails to Operation Helmet) are far superior to short-term Stateside Limited User Evaluation was reemphasized.
     
15. How many sets of pads does each soldier draw for their helmet?
    a.   Ans: Each helmet comes with one set of pads preinstalled by the helmet manufacturer and soldiers are given a second set of pads purchased by the Army.
    b.   Comment: The emails we get indicate the Team Wendy/MSA pads fall apart quickly and the helmet becomes unstable, while Oregon Aero pads last a full deployment.
         i.   There is no saving when the unit price is lower for TW/MSA but double or triple the number of pads must be purchased to sustain a soldier for their tour of duty. No answer given
     
16. Are Soldiers permitted to use the Oregon Aero pads that Operation Helmet sends in response to their requests?
    a.   Ans: Yes.
    b.   Comment: Still seems strange we get so many complaints from warriors about their GI (TW/MSA) pads, requesting Oregon Aero pads.
    PEO Soldier claims NO complaints have been received from troops in the field or in post-deployment briefing. We simply do not think this is so.
     
17. When did NIB get selected to provide the pads?
    a.   Ans: July 2005 NIB was selected as a “directed source”
    b.   Follow up questions: Is the pad system a piece of combat equipment? No real answer – it is part of the helmet which is a combat system. Are there other combat systems made by NIB? Yes: some (?)
     
18. Once the latest civilian lab independent testing is done, what will the certification do? (Following the three-lab independent civilian lab tests, the Army will ‘certify’ which pads they will accept doing business with/through NIB for future procurement. These tests are complete but results are being withheld pending ‘analysis’)
    a.   Ans: Each approved manufacturer will be listed on the certification list and receive the Army certified seal. 5% of a certain amount of profits will go to MWR.
    
    NIB = National Industries for the Blind (JAWOD law)
    TW = Team Wendy, helmet pad manufacturer
    MSA = Mine Safety Appliances, helmet and helmet pad manufacturer
    OA = Oregon Aero, helmet pad manufacturer among other military items.
    NRL = Naval Research Laboratory
    MWR = Morale, Welfare & Recreation

The definition of insanity is doing the same thing over and over, expecting a different outcome each time. PEO Soldier should insist that meaningful temperature tests be made the norm rather than the baked/frozen helmet system/headform standards used in past and future planned tests.

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19 April 09: I have been in Iraq for over 3 months now and we conduct night route clearance.  I have to constantly adjust and shift my current pads around due to headaches, which in turn takes my eyes away from searching for IED's. (SSG, USA-R)

4/8/09 ... the new pads are awful, they are too hard and most Marines get headaches. ( they just don't compress enough) Sgt, USMC

4/3/09: Sir, I am happy to tell you that I did a little.. 'Which one would you like to wear'. Almost a type of blind taste test. In every case they all said that they would want to wear your pads vs the ones issued to us. As a matter of fact I was talking to a Sgt who said that she had to take a knife and stab the issued pads to get them softer and more comfortable. Thank you again! (Combat Medic, Afghanistan). SPC, USArmy, Medic.  OpHelmet Note: DON'T DO THIS!  It destroys the pad integrity including the waterproof plastic bag that surrounds the pad.

4/2/09: My unit is using the Skydex pads that are currently in issue and they have been literally nothing but a headache.  I was told by a friend that your organization was giving the better, more comfortable Oregon Aero pads to Soldiers who are deployed.  If there is any way that you could help us out, I would very genuinely appreciate it; the hot months are coming and the headaches that come in those months are terrible. Thank you for your consideration and patriotism. SPC, USArmy, Combat Medic

2 April 2009: I'm currently using Oregon Aero pads I received from the Army in 2005.  I love them and think that they're the best type of pads for the ACH/MICH; especially with the coming summer heat.  The other 11 guys on my team have the newer MSA pads.  My guys are constantly complaining about hot spots and a few of the pads have failed due to the material separating from the pad and ripping.  We're in a very isolated area along the Iranian border and our water usage is extremely limited.  Without the ability to take care of ourselves and our equipment some things don't get cleaned like they should. I've got a couple of guys that have helmet pads that smell very, very bad. I don't know what exactly caused this but I've been using my OA pads for closed to 4 years and have had no such problems.  I've been on a quest to get my guys set up with the Oregon Aero pads for a couple of weeks now but due to OP tempo haven't had internet access.  We appreciate what you and your organization are doing for us.  The tasks we face we do for our nation and the support people like you provide can make a man's allergies act up. Thanks for all that you do. SFC, USArmy, BTT

28 March 2009: I currently have the Oregon Aero BLSS kit and have been using it for 4 years. I love this kit and would like to get a replacement Oregon Aero kit since this one is on its last legs and every vendor I've tried says there is a 3-4 week backorder. If you have any of these available I would be very appreciative. Thank you. !Lt USA.

21 March 2009: I received them yesterday in the mail and the Marines had a 20k hike last night and put them in before they left.  They said it was awesome not to have their heads hurting after the hike.  We greatly appreciate all that you guys are doing for the Marine. Semper fi.

19 March 2009 Convoys, Security.. The current pads are hard and can lead to headaches with prolonged wear

14 March 2009: I just tried on a helmet with the pads you sent to another unit I'm attached to, what a difference, I have never used those pads. Thanks for taking care of the troops in the sand box.

29 February 2009:  THE SYSTEM THEY GAVE US IS HORRIBLE

23 Feb 2009: We are part of a crt (combat repair team) and we are constantly wearing our ach's and many of us continue to get headaches... We just arrived in Iraq and I would like the rest of my team to be comfortable and less irritable at times when we are on recovery

20 Feb 2009: Hey, Everyone at Operation Helmet, God, I can’t begin to explain to you how much better my head feels in the pads you so graciously gave me and members of my squad here in Afghanistan. We wear these things 6-8 hours a day and when in vehicles I have to put a radio headset in my webbing and at night NVG’s on top. Usually I would get major head pains and headaches from the cheap, old, worn out pads. My squad loves them too. I know I’ve been sending email correspondence back and forth but I haven’t seen the internet for months & so I’ll get back to those soon. I hate to ask, but I know a bunch of the members of my platoon have seen our pads and heard how we felt in them and would like some. (Actually someone I gave pads to just came off-post and was praising how much better they are).  I don’t know what you can do and I don’t want to impose, but those of us who have them love them and frankly others are jealous. I really can’t express how much I am gracious for the gift; definitely better than any care package. Thank you all and keep up the good work. I will be praising your organization and spreading the word so you get the recognition you deserve. Sincerely, LCPL xxxxxxxxx, (Afghanistan Marine)

NOTE: We may worry about the economy here Stateside, but that seems awfully petty compared to what these young warriors face every day. Please, please help me keep on helping them by donating some hard-earned and scarce cash TODAY. I'm sending these Marines more pads in spite of our bank account being so slim that if it turned sideways it'd disappear.

12 Jan 09:  Doc, I gotta tell you, these new pads are the best thing since sliced bread!  My Soldiers are now finding it comfortable and bearable, compared to the pads we were issued.  No more headaches, no more sweaty smell, gotta love it.  Finally, these really make the ACH feel more stable and a more natural feeling on your head, the best you can get while wearing a helmet.  Thank you so much for your hard work and dedication to Soldiers and their well being.  Bottom line, these are definately a 10 out of 10!

09 Jan 09: Being a Paratrooper, I have seen my share of concussions with the pads that come with the ACH helmet.  A few guys I know have jumped from an airplane and landed hard enough to knock themselves out cause the pads are so hard and stiff.  Now that we are back in Iraq, I am more worried about TBI from IED strikes while inside the new MRAP vehicles. Thanks for what you are doing.  I think what you are doing is very relevant but I believe the word needs to get out to more soldiers.  I  have been here in Iraq three times and this is the first I have heard of your program. Thanks again!!

31 Dec 08:  Doc,these pads are the best......this was the best gift the guys have received so far! We still need some more pads if you can send them.....we have someone with a large head and the size 6 pads didn't fit but if you could get size 4 that would be awesome. total number of pads still needed are about 45. 1st and 2nd Platoon guys are really whining about not getting any....thanks for all you are doing!!!!

21 Dec 08: I can tell you from first hand experience, the pads you guys send us are so much better than the regular pads.  Even though they are now giving pads out with the helmets, the pads are literally like rocks.  I know our contracts for equipment are given out to the lowest bidder the majority of the time, and this is where money should not be skimped. 

15 Dec 08: I'm in a security element for a XXXX unit deploying to southern Afghanistan in January, we were issued the old LWH kevlars without pads or any type of head support.  I am trying to get them for my squad in order to give us that extra comfort and protection that our older model kevlars do not offer...  I appreciate what you are doing for us, and my hats off to you...

13 Dec 08: Sir, Our ten hour patrol today helped refresh my memory on why my team is asking for replacement pads. The hard pads press relentlessly on your head, particular the forehead area, creating pain ranging from annoying discomfort, to more severe headaches in different individuals. The major complaint we have with the pads is how fragile the fabric is holding the stiff foam blocks. When you attempt to pull the pads out to clean or reposition them, they tear very easily requiring you to get new replacement pads that are need to be broken in again. Having worn the old Kevlar for many years prior to the ACH, I readily admit that the new ACH system is light years beyond what we had in the 90s. I couldn't imagine wearing a Kevlar all day, everyday here in Iraq.

15 Nov 08: I am a Cavalry Scout, conducting Reconnaissance and Dismounted Urban Operations.  I am currently in Iraq, and am scheduled to return back to the states in late 2009.  My platoon was issued the older pads that collapse after wearing them for about a month.

6 Nov 08:  Doc, Have been out of the loop for the past "couple" days on mission, a very long mission.  Got back and received the helmet pads.  Passed them all out and had to save one for myself.  They have all been used and there is only one word to describe them:  AWESOME!  I have asked everyone about the pads and they are all in love with them.  I am a .50 cal gunner in the turret and spend ALOT of time standing there all geared up watching and waiting.  Normally I have to duck into the vehicle every once in a while to wipe sweat and take the ACH off just to let me head get a break.  That is NOT necessary any more.  I can keep my ACH on without a problem.  I can also tell you that the pads also keep you warm as well as cool.  Here in Mosul it gets cold and I wear nothing under my ACH now. Again thank you so much for your support!!!  Be safe and take care!!!

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19 Nov 06 - I spoke to my son-in-law in Iraq. he says he is very satisfied with the Oregon Aero insert. he says it fits well, is soft and comfortable and is not too hot. the "Team Wendy" one always gave him a headache because it pressed against his temples. hope this helps. SPC JV

18 Nov 06 - They fit good and work well but the front pad is somewhat uncomfortable. SPC SC

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4 Sep 06 - I was serving in Iraq as a civilian bomb disposal contractor. On May 3rd, 2006 my convoy was hit by an IED. The bomb went off next to my truck injuring myself and one of my security team members and unfortunately killing our driver. I sustained injuries to my face requiring facial reconstruction, multiple shrapnel wounds, and tendon loss in my right arm. My doctors were extremely surprised that I had not sustained any brain damage. I was wearing a helmet outfitted with this [OH] kit. I just wanted to write a quick note saying 'thank you'. On behalf of myself, my family, and my friends: Thank You!!! Please keep up the good work.  V/R, Eric S.

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2 Sep 06 - I thank you guys for the ways you support us out here. This ain't political for us on ground. We are doing our jobs and simply want to make it back home to our loved ones. We do get these ACH before we hit theater but there are times when they are lost and when other soldiers take them. That's when you get stuck wearing the old helmet. The pads are great but when you are missing a pad from the ACH, we do have to pay more than 100 dollars to replace them. Thank you for your support. SGT Melendez

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18 Jul 2006 - Dr Bob, A quick note from a soldier here.  I am impressed and pleased at the work you are doing.  Helmets of the old kevelar and chin strap style sucked - I'd get a headache and just take mine off.  Recently, my unit issued us all (from their own budget - amazing) the new type which you provide to troops who need them i.e. the Oregon Aero type.  They are a markedly more comfortable fit.  Of course it took me 30+ mins to put it together but I am really pleased.  I like the way it fits the occipital scull area snugly, you can not knock it off easily, its secure.  I heard your grandson was wounded.  May he have a speedy recovery.  He has my best wishes.  Keep up the good work. Spc. H. 640th ASB

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Jul 14, 2006 - I'm a soldier that been to Iraq two times and i've seen what the new helmet can do to save lives. I wish I could do more to help support your cause but I can't right now. wish I could. All I can do is tell you that your group is making a difference in ways that you may never see but will be life long.  Sgt Gilberto P.

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Jul 12, 2006 - It was exactly one week ago today that I ordered an upgrade for my Kevlar. I want to thank you for the fast service. I am currently deployed in support of OEF. The upgrade sure makes the Kevlar a lot lighter and more comfortable. Again thank you for the fats service and for providing this kind of service.  SGT R, K-9, Afghanistan  

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Great news from Chief of Staff's office: The Army has completed its research on the safety and added impact protection of the ACH (advanced combat helmet) and is proceeding to purchase and ship over 800,000 of them rapidly emphasizing getting them to the troops in Iraq ASAP.

The less great news is that Reserve units seem to be low down on the 'food chain' and last to get the equipment, so we'll keep working with them to provide as much added protection as we can by providing BLSS kits when funds allow. When the Regular troops are equipped, most of them 'leave behind' their ACH for Reserve units replacing them. Great teamwork, Army!

As a soldier who served in Afgahnistan with the ACH helmet (which has the pads installed at the factory)I can say it is one of the best ideas ever, and very comfortable. I think what you guys are doing is great. It is always nice to see someone pulling for and supporting the little guys on the ground who actually do the fighting! Thanks for looking out for my Brothers in Arms!

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I just wanted to say thank you to Cher; finally a Hollywood celebrity who is speaking up for us. I am an female army soldier who served in Iraq in 2004/2005. I don't believe in the war itself, but I believe in the soldiers, and if asked, I would go again. That's my job: I'm a soldier for my country. I can have no outward opinion.

I had no padding in my helmet except for a little foam-rubber disc I bought at the PX that was designed to make it more comfortable. We were hit with numerous IED's. I may have blast injury, but don't know for sure. My memory and balance are effected, but that could be from post traumatic stress disorder as well.

I just saw the feature on CNN and wanted to say thank you to Cher for coming to our defense. We were unprepared over there, and it was a horrible experience for us. We were truck drivers and did tons of convoy missions hauling fuel. I lost friends. One in particular burned to death and I couldn't get her out of the humvee she was in. I'll never forget that place, and I would like it if you, CHER, keep this issue alive. Americans can just turn the channel, but soldiers can't.  Thanks again, SSG Leslie R

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ACH procurement details; poke this link. Also: Questions from a Congressman, answered by the Army:

What is the Army's acquisition objective (AAO)?  In other words, how many helmets do they want to procure?
Ø       AAO is 1,100,000

 What percent of the AAO has been met?  How many helmets?
 Ø       992,950 contract or 90%

 Will the AAO be completed in FY06?
 Ø       AAO will be procured by FY06 and Fielded by FY07.

 How much has been spent on the program to date?
 Ø       $304,673,000 has been spent on ACH to date

 For clarification, how many have been fielded? 
 Ø       To date, 370,000 have been fielded to the Army through the RFI program.

SO, For most Army troops, it appears they will be issued their new ACH either prior to deployment or on arrival in Kuwait or other staging points.
 

"I want to commend you on a great product you send,  the BLSS Kit Helmet Liner. I 'inherited' one from a soldier exiting the military and it has been wonderful to wear. Though it is very well used, it is still far better than the one I was issued. I no longer dread putting on my Kevlar as it is no longer painful. I swear you put helium in the pads because it feels as if my helmet got lighter. My Battalion Commander recently saw me wearing the BLSS Kit and asked me what it was. After I explained it, he wanted to wear it and see how it felt. Needless to say, I was not willing to give up my helmet without a fight! Luckily, my helmet was a different size but he still was intrigued enough to task me with coming up with two sets for himself and his S4 to evaluate before we purchase them for the rest of the Battalion... Thank you for making such a high quality piece of equipment and God bless us all!"   Sgt. J.S., U. S. Army  

"I have fallen in love with the comfort and fitting of the BLSS Kit. I can't forget the smiles on men and women's faces once they donned their helmet with the BLSS Kit and no longer had to live with the constant knots and pain throughout the day in Iraq. Your attention to soldiers and their comfort has made our job a lot easier. I can't thank you enough for your product."    D. S., Combat Engineer 

For a very hard, fair and sometimes profane look at the general problem with armor for the troops, visit Combat Reform. Written by troops on the ground who know what they're talking about and tell it loud and clear. (Not for small children who may learn how adults talk)   

 Email exchange 8/7/2005: First email:

I am currently mobilizing soldiers in support of Operation Iraqi  Freedom. I am wondering if you could donate a BLSS kit (upgrade) for the PASGT Helmet and instructions for proper fitting and wear. The reason That I am asking is to inform deploying soldiers that they have the option to order one of the kits free of charge with  no out of pocket cost. By having a BLSS kit fitted to my current PASGT I can demonstrate the proper fit and wear and explain the  importance of having a proper fitting helmet. It is nice to know that others are looking out for the safety of our soldiers as much  as I am. If you can donate the upgrade please send it to the address listed below. Thank you in advance. Troy Gxxx, 1/340th Regiment.

Reply from OpHelm
Troy: I was under the impression that the new ACH (advanced combat  helmet) was available to all Army personnel. That helmet comes complete with the Oregon Aero pads as contained in the BLSS kit we  provide troops still afflicted with the PASGT. Please advise if you have the ACH, and if not, stomp on some toes until you get it!
Bob Meaders, MD, CAPT, MC, USN-Ret. Operation Helmet, Inc. 74 Greenview St, Montgomery, TX 77356

Response from Troy: Bob, I am in a TDA unit not in an MTOE unit so I don't see any new equipment until the rest of the Army has it. All the troops I deploy out of Fort McCoy are mostly National Guard and Reserve soldiers and some Airman. These soldiers are still using first generation PASGT. None of these soldiers are issued Advanced Combat Helmets. It is my understanding that these soldiers will not receive this upgrade in theater either. Plus I don't think the army has enough ACH's to go around. If they did...these soldiers and I would have the security of having this upgrade or the ACH by now.

TROY A. G,  SFC, USA 1/340TH REGIMENT (TSBN) WEAPONS TRAINING TEAM "PRESS THE ATTACK"

OK, Army guys. Let's all pitch in to help these guys. .they need and deserve our support, having to leave their 'peacetime' jobs and buy most of their own equipment to go over the help whup up on the 'surges.

Bullet stopper MICH helmet brings new level of user comfort and protection A new helmet providing improved protection, utility and comfort will be issued to the Special Operations Forces next year. The Modular Integrated Communications Helmet (MICH) began development in 1997 as part of the Special Operations Forces Personal Equipment Advanced Requirements program at the U.S. Special Operations Command. The MICH provides the Special Operations Forces the flexibility to tailor the communications capability of the helmet to the mission using one modular system. “Preliminary users across the range have been more than happy with the helmet,” said Richard Elder, equipment specialist with the Special Operations Forces Special Projects Team at the U.S. Army Soldier Systems Center (Natick). The MICH helmet (left) trims away the edge for improved visibility, unobstructed hearing and reduced weight when compared to the current PASGT helmet. Although molded like the current, standard-issue Personnel Armor System, Ground Troops (PASGT) helmet in use since the early 1980s, the MICH trims away the edge for improved visibility, unobstructed hearing, reduced weight (less than 3 pounds without communication equipment) and easier integration with body armor. “The fact that the edge of the helmet rides higher allows it not to impede with the combat mission. You can use it with all types of body armor without feeling clumsy by bumping into it,” Elder said. “You can shoot much easier in the prone position without the helmet slumping and blocking your vision. We can take away the soldier’s attention from equipment concerns so he can focus on the mission.” He showed a MICH that had been shot several times during ballistics testing. Besides a half-inch indent, the helmet showed little damage. Until now, there’s never been a helmet designed to stop bullets, said Elder. The MICH uses a different version of Kevlar combined with different bonding techniques to form a shell capable of halting a submachine gun’s 9 mm round in addition to protecting against fragmentation. The current Kevlar helmet only protects against fragmentation and at most can deflect bullets. “A direct shot to the head is a dead man,” Elder said. “That’s not the case with the MICH. The soldier could probably get back into the fight.” What would allow the wearer to stay conscious is the innovative seven-pad suspension system. The current helmet uses a bolted-on nylon suspension with a leather headband that is fastened onto the inside headband. Many users would buy a circular pad to ease the weight stress on top of their heads. Suspension pads consist of a comfort foam and “slow memory” foam to absorb shock. The cloth covering wicks away moisture to keep users cooler. The MICH suspension pads are composed partly of comfort foam where the pads touch the head and mostly of “slow-memory” impact foam with the resilience of a wrestling mat.  The foam is like a shock absorber against a striking bullet. (NOTE: In ballistic testing, while the helmets will stop a 9mm round, the impact indents the helmet approximately 1.5. inches. If the helmet were against the skull when the bullet strikes, that indentation is transferred to the skull with resultant injury and/or fracture. Holding the helmet permanently off the skull with shock-absorbing pads reduces or eliminates that scenario. Edit by OpHelm) A black CoolMax cloth covering wicks moisture away and helps the user stay cooler. Lining the inside is a glued-on strip of Velcro fastener. Users can unhook and adjust the pads to create a custom fit. An improved strap attaches at four points on the helmet while retaining the chin pocket for a more secure fit. Also remarkably different from the current helmet is the four-point instead of two-point chinstrap. The two-strap “pocket” at the chin remains the same, but instead of anchoring to the helmet over the ear, one strap in front and behind the ear on each side securely clamp down the MICH. “You lose less helmets while jumping, and it’s more stable for everything we put on it, such as night vision goggles,” Elder said. “In all of the testing, no helmets have fallen off.” Airborne operations are easier because the MICH requires no shock pad to prevent whiplash while descending or retention strap. The MICH helmet on the left proves its ability to stop 9 mm rounds. A seven-pad suspension system allows the user to adjust the cushions for the best fit. Two features of the MICH reduce logistics. It’s made in medium and large with different sized pads used to account for the vast majority of sizes in between, and the helmet cover is reversible for woodland and desert camouflage. The PASGT helmet uses separate covers and is issued in five sizes. A communications subsystem designed to be included with the helmet is in the final stages of testing, and because of its modularity, the MICH can be configured to each specific group with or without the added equipment. The subsystem is intended to provide aural protection and dual-channel communications capability. It offers features such as a low-profile microphone, microphone adapter for mask microphone, multiple radio and intercom adapters, and push-to-talk access. The headset may be worn alone or with the helmet. “We’re representing the Special Operation Forces, but who knows where it could go from here,” Elder said. The Marine Corps and FBI have ordered helmets for operational use and evaluation, and the MICH is being considered as the helmet platform for Land Warrior, the Army’s effort to create a revolutionary weapons system for the 21st century soldier.